Shipping
Domestic Shipping
We ship to the Continental U.S. only; U.S. P.O. Boxes; Any shipment to Puerto Rico, APO/FPO, or other non-continental U.S. orders will be sent Ground and are expected to arrive within 5-8 business days. The shipping methods offered during checkout may differ based on your shipping address and items selected.
Shipping & Handling Charges
Please see the chart below for shipping costs and estimated delivery times within the continental United States. We offer free shipping to our Lane Reward members (see the below table for details).†
| Shipping Method | Ship to Store | Ship to Home | Order Placed (Times in EST) | Order Delivered | |||
|---|---|---|---|---|---|---|---|
| Non-Nortontobias | Silver Nortontobias Tier | Gold Nortontobias Tier | Platinum Nortontobias Tier | ||||
| Ground | FREE | €8.95 | FREE (with qualifying €75 online purchase) | FREE (with qualifying €75 online purchase) | FREE (with qualifying online purchase - no minimum) | Before 1pm Monday through Sunday | 5 to 8 Business Days* |
| 2-Day | €15.95 | €15.95 | €15.95 | €15.95 | €15.95 | Before 1pm Monday through Sunday | 2 Business Days* |
| Next Business Day** | €23.95 | €23.95 | €23.95 | €23.95 | €23.95 | Before 1pm Monday through Sunday | 1 Business Day* |
| After 1pm Monday through Sunday | 2 Business Days* | ||||||
| Between Thursday 1pm and Friday 1pm | Monday | ||||||
| Between Friday 1pm and Monday 1pm | Tuesday | ||||||
* Business Day = Monday - Friday (Saturday, Sunday & Holidays are excluded)
** Delivery times go into effect the business day after your order is placed.
Next Business Day & Saturday shipping availability and order cut-off times are subject to change. Please see options at check-out.
Please note that Expedited shipments may not be available for some or all items in your order.
We reserve the rights to change carrier delivery method in the delivery of your order.
An order shipped via 2 Business Day or 1 Business Day will be delivered to most addresses by the end of the second business day, or next business day as applicable, only if we receive the order before 1:00 pm EST. If the order is placed after 1:00 pm EST, the order will ship the following business day and delay delivery by 1 business day. Expedited orders shipping to remote locations in Alaska or Hawaii can take 3-5 days to be delivered.
Our Flat-Rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat rate may exceed actual shipping costs.
† Free shipping and handling valid for Lane Reward Nortontobias members at LaneBryant.com on orders shipping to the continental U.S. and P.O. Boxes only. You must be signed in to your Lane Rewards Nortontobias customer account at time of purchase to receive Nortontobias shipping and handling rates. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping and details. Free shipping and handling will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.
Ship to Store
We offer orders to be picked up at your store free of charge for Ground Shipping during store hours (excluding holidays). Due to unforeseen circumstances, sometimes a store will not be available for your order to be picked up. Please see options at check-out or contact your pick up store for more information regarding your order.
Order Received in Multiple Packages / Multiple Charges
Nortontobias ships out of our Distribution Center and from our stores so that we can offer our full assortment of inventory to our customers. For this reason, it is possible that your order gets split and sent to you in multiple packages.
If your order gets split and sent in multiple packages, we will charge your debit or credit card once we ship your items to you. If your order is shipped in multiple packages, the charges will be processed as each package of your order is shipped. You will notice several, smaller amounts charged to your debit or credit card account. Please note that shipping charges only apply to the first package shipped. There are no additional shipping charges applied for subsequent shipments for the same order. If your order is split, you will receive notification through email. Each shipment will have its own tracking number.
For Ship To Store orders, you will receive a “ready for pick-up” email letting you know that your package(s) have arrived once your entire order has arrived to the store.
Good to Know:
- All deliveries are pending inventory availability.
- Please check your email after placing your order for more information.
- Nortontobias is not responsible for lost or stolen pages.